Terms and Conditions of Use


Legal Notice

All notices from The Jewelry Tray Factory to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to The Jewelry Tray Factory shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at: Delivery shall be deemed to have been made by You to The Jewelry Tray Factory five (5) days after the date sent.


Copyright Notice

All content appearing on this Web site is the property of: The Jewelry Tray Factory Copyright © 2014 The Jewelry Tray Factory. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014 The Jewelry Tray Factory. All rights reserved.


Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Jewelry Tray Factory. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Jewelry Tray Factory or any third party, except as expressly granted herein.


Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Jewelry Tray Factory and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Jewelry Tray Factory believes that customer conduct violates applicable law or is harmful to the interests of The Jewelry Tray Factory and its subsidiaries.


Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Jewelry Tray Factory and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Jewelry Tray Factory believes that customer conduct violates applicable law or is harmful to the interests of The Jewelry Tray Factory and its subsidiaries.


Shipping and Delivery

Our regular manufacturing lead times for custom size trays are explained below. We reserve the right to extended these lead times as need it when the circumstances require it. We shipped our products via ground shipping as default, which is usually one week shipping.

Our regular manufacturing lead times as a total of trays per customer per order are as follows:

  • 2 weeks for any order of up-to 12 units,
  • 3 weeks for orders of 13 units up-to 24 units.
  • 4 weeks for orders of 25 units up-to 48 units.
  • 5 Weeks for orders of 49 units up to 96 Units.
  • 6 to 7 Weeks for orders of 97 Units up-to 144 Units.

Custom design trays have a specific lead time, which will be disclosed at checkout.

At this time, The Jewelry Tray Factory ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, The Jewelry Tray Factory ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. The Jewelry Tray Factory is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


Sales Tax

The Jewelry Tray Factory charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Jewelry Tray Factory makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Jewelry Tray Factory SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Jewelry Tray Factory BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Jewelry Tray Factory. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The Jewelry Tray Factory is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The Jewelry Tray Factory. The inclusion of material on this server does not imply any endorsement by The Jewelry Tray Factory, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Jewelry Tray Factory tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


Return Policy

All products being sold by this web site are CUSTOM MADE products besides products under our CLEARANCE section. Any CUSTOM MADE product purchased through this website is not Returnable or Exchangeable. Although we strive to manufacture our products with care and at the highest quality, sometimes a handmade product maybe manufactured incorrectly. In the event this may happen; the following provisions may apply: If we make a manufacturing mistake in regards to the size, color, or style of product. Please notify us immediately, please provide pictures of the issue for us to take care of it as promptly as possible. We will send you a pre-paid shipping label to have the item(s) retuned to us for a possible fix or replacement if needed. If possible, please return the item(s) in the same shipping box and materials you received it in. You may use a different type of packaging materials to return the item(s) but please make sure the item(s) are tight and not loose inside the shipping box. Please include a copy of the Invoice we provided when you placed the order or the Packing Slip that came with the item(s). Once your item(s) is received and processed, you will receive an e-mail from us confirming we have received your return and we will start to amend or replace the Item(s). Please rest assured that the final product will be returned to you in perfect condition. Your satisfaction is what we strive the most.


Modification or Cancellation Fee

If you need to make any changes after you pay or need to cancel the order, you have 24 hours to do so from the moment you place your order. Please note, there is a modification or cancellation fee of $15.00 if a refund is processed. Please send us an email to info@thejewelrytrayfactory.com with your request and we will contact you within 1-2 business days.


Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The Jewelry Tray Factory and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The Jewelry Tray Factory shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The Jewelry Tray Factory with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Jewelry Tray Factory with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Jewelry Tray Factory. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.


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